Business Training

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Customer Service

with Cathy VanDyke

$75 More Info

Review the skills needed to increase customer service effectiveness and decrease stress in the workplace. Learn customer contact and management skills, internal and external customer satisfaction, and conflict resolution. Guided independent study course online. Call to express interest. Fee: $75.

Refunds: Course cost will be refunded, less a $5 processing fee, if you withdraw one week prior to the first class. If you withdraw prior to the second class, you will be refunded 50%.

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Computer Training for Small Business

with Cathy VanDyke

$50 More Info

Your business is unique, so are your training needs. Our staff consultant works with you to assess your needs and to customize computer-based or business training for you and/or your staff. Workshops are offered at the McLain School computer lab classroom in all topics covered in our array of computer, business and workforce courses. From Business Ethics and Customer Service to Cloud Computing and managing company Excel spreadsheets, we will work to design and deliver training for your own unique business needs. One-On-One Training & Consulting, $45/hour plus planning time Small Group Training (up to 8 participants), $50/hour plus planning time. For more information or to schedule an appointment contact Cathy VanDyke at cvandyke@rsu13.org or call 594-9764.

Refunds: Course cost will be refunded, less a $5 processing fee, if you withdraw one week prior to the first class. If you withdraw prior to the second class, you will be refunded 50%.

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Writing in the Workplace

with Cathy VanDyke

$75 More Info

This class is an independent study designed to help students develop and improve writing skills: reviewing grammar, word usage, verb tenses, and sentence structure as well as planning, composing and revising various types of employment-related writing. Use Microsoft Word to compose emails, memos, letters, resumes and proposals. Pre-requisite: Microsoft Word or instructor permission. Online class. Call to express interest. Fee: $75.

Refunds: Course cost will be refunded, less a $5 processing fee, if you withdraw one week prior to the first class. If you withdraw prior to the second class, you will be refunded 50%.

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Business Ethics

with Cathy VanDyke

$75 More Info

Students will explore acceptable practices, workplace conduct, ethical decision making, use of social media, and individual and organizational ethical behavior. Guided independent study course online. Call to express interest. Fee: $75.

Refunds: Course cost will be refunded, less a $5 processing fee, if you withdraw one week prior to the first class. If you withdraw prior to the second class, you will be refunded 50%.